Information We Collect

When you create an account or interact with our platform, we collect personal information such as your full name, email address, and mobile number. In some cases, you may choose to provide additional information such as your date of birth or city for a more personalized experience. We also collect technical data such as your IP address, device type, browser version, and interaction data like pages visited, buttons clicked, and time spent on various sections of the platform.

In addition, when you participate in reward-based campaigns or activities, we track your engagement history, including tasks completed, points earned, redemption history, and any referrals made through your account.

How We Use Your Information

The information we collect is used to provide and improve our services. This includes creating and managing your account, enabling reward tracking, showing relevant campaigns, and offering personalized content and promotions. We may use your email or mobile number to send updates, promotional offers, and important account-related notifications. You can opt out of marketing communications at any time by following the unsubscribe instructions in the message or contacting us directly.

We also use aggregated and anonymized data to analyze user behavior, measure campaign performance, and improve platform features. This helps us optimize user experience and deliver more effective engagement tools for our brand partners.

Sharing of Information

We do not sell your personal information to third parties. However, we may share certain data with trusted service providers who assist in operating the platform. These may include payment processors, analytics providers, hosting services, and customer support tools. All such partners are contractually bound to handle your information securely and only for the purposes we specify.

In cases where we collaborate with brands on campaigns, we may share aggregated or anonymized data related to user engagement. This information does not identify you personally and is used solely to evaluate campaign performance.

Data Retention

We retain your personal information for as long as your account remains active, or as necessary to provide you with services and comply with legal obligations. If you wish to delete your account and have your data removed from our systems, you may contact us at support@earnexrewards.com . Upon receiving a valid request, we will process the deletion in accordance with applicable laws.

Cookies and Tracking Technologies

Earnex Rewards uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us keep you logged in, understand how you use our platform, and display content that is relevant to your interests. You may choose to disable cookies through your browser settings, though some features of the platform may not function properly if you do so.

Your Rights

Depending on your location, you may have rights under data protection laws such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). These rights may include access to your personal data, the ability to correct or delete it, the right to object to or restrict certain processing activities, and the right to request a copy of your data in a portable format. To exercise any of these rights, you can contact us via email at privacy@earnexrewards.com.

Data Security

We implement appropriate technical and organizational measures to safeguard your data. This includes the use of secure servers, encryption protocols, and limited access controls. While we take reasonable steps to protect your information, no system is completely immune from risks. We encourage you to use strong, unique passwords and to log out of your account when using shared devices.

Children’s Privacy

Earnex Rewards is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we discover that we have collected data from a child without verified parental consent, we will delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.

Third-Party Links

Our website and app may contain links to third-party websites or services. These platforms are not operated or controlled by Earnex Rewards, and we are not responsible for their content, privacy practices, or terms. We recommend reviewing their respective privacy policies before submitting any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or for other operational reasons. Any changes will be posted on this page, and the updated version will include a new “last updated” date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, you can reach out to us at: privacy@earnexrewards.com or support@earnexrewards.com.